Everything your hotel needs, in one system

From the first booking to the last receipt: what LuxHotel does for your front desk, your channels, your guests and your accounts.

The platform

Cloud-based
Nothing to install. LuxHotel opens in the browser and installs as an app on phone and desktop, with nightly backups.
Encrypted and secure
Your data is encrypted, sign-in uses one-time codes and trusted devices, and support can only enter your account with a code your staff give.
Simple and modern
A clean interface your staff learn in a day: every screen shows what matters, without menus inside menus.
Roles for every user
Admin, manager and receptionist each see what their job needs, with permissions you can adjust per person.
Support with an AI assistant
An AI assistant answers questions about the system at any hour, and our team is there when you need a person.
Built for the local market
In Albanian and English, in EUR and ALL, with Albanian fiscalization and POK payments.

Channel manager with 73 channels
Booking.com, Airbnb, Expedia, Agoda and the rest: availability, rates and restrictions stay the same everywhere.
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Calendar sync in seconds
A booking lands on your calendar and the room closes on every channel within seconds, so you are not overbooked.
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Booking engine
Direct bookings from your own website, with discount codes, offers and online payment, and no commission.
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A website at an offer price
No website yet? We build one for your hotel at an offer price, with the booking engine already in place.
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Automated messages
Booking confirmations, reminders and arrival details go out by WhatsApp and email on their own.
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AI Reception on WhatsApp
An AI receptionist answers guests on WhatsApp day and night and makes them offers; your staff can take over any chat.
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Online check-in
Before arrival, an automatic message asks guests for their details, so they are on the booking when they reach reception.
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Online payments with POK and Stripe
Guests pay by card when they book, or from a payment link you send, and every payment lands on its booking.
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POS for bar and restaurant
A simple point of sale for your bar and restaurant, connected to the hotel.
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Fiscalization
Transactions are fiscalized in Albania through BlueBill, straight from the system.
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Tell us about your property and we will show you the calendar, the channel manager and the booking engine in one call.